Charlie was fantastic. He is young, professional, responsive, eloquent, articulate, and the firm he represents is on the leading edge of creativity, marketing, and customer service. He performed a walkthrough of our home and explained the entire staging process, the psychology of how rooms are arranged, the cost-benefit in performing certain upgrades, and the repairs/upgrades that were necessary for us to sell. He created marketing books with high quality pictures and neighborhood descriptions that you would expect from a very high-end home in Potomac. He had ordered catering for our open house inclusive of a kuerig with coffee and tea; however, he was able to sell the home within 5 days, eliminating the need for an open house. I highly recommend Charlie to be your realtor. You get the hands-on support from a small business without the hassle of dealing with the large firms in the area.